D-Network is looking for a Senior Global Application Manager (FR/UK) for one of customer based Flémalle/ Liège. Permanent role in CDI - Only a Salary for this function // no Freelancer.
French native Speaker + fluent in English.
Tasks
The Senior Manager Global Application is responsible for defining, organizing, operating, and maintaining the global business application portfolio and business solutions across our sites to ensure a consistently positive experience and capability to meet current and future needs. In this position, you will report to the Global ICT Director.
Responsabilities
- Define and manage our Application Portfolio including governance and lifecycle management
- Define, align, organize and plan with business partners application changes and enhancements in a way operations can smoothly transition to optimize the value creation
- Lead the business application experience delivery focused on business process automation (ERP, CRM, LMS, HRS, MES, Logistics, ...)
- Be responsible for the global application software lifecycle management
- Define the Service Catalog for application, measure performances and organize the review with business stakeholders
- Agree with business partners delivery strategies to ensure adoption
- Define the governance regarding support, change, and security
- Negotiate and manage support agreement (KPI)
- Provide team with continual education
- Measure and improve adoption and system knowledge with the Training department
- Evaluate new products and services in line with industry trends and emerging technologies
- Encourage a continuous improvement culture that focuses on innovation
- Manage the delivery with own resources and partners
- Define and follow the Global Application budget (SAP, ...)
Profile
- Master in Computer Engineering or Sciences and/or similar technical field,
- You have previous IT Team Management experience (10 years' experience in IT Global Application and ERP),
- You have experience in project management (medium and large scale),
- You know how to negotiate and manage contracts with consulting companies,
- You are able to motivate teams and create a culture of continuous improvement,
- You have a very good knowledge of SAP or a global ERP,
- You are able to drive change on a global level with a focus on digital transformation,
- You have good communication skills and have strong interpersonal skills,
- You are detail-oriented and have good analytical and problem-solving skills.
- You are fluent in French and English, Dutch knowledge being an asset.
What we offer
- A salary in line with experience and market conditions
- You have the opportunity to join an international company that offers you a stable and long term position
- Teleworking : hybrid 40% at home / 60% on site
