Context and Purpose of the Role
The Scrum Master leverages advanced expertise in Agile methodologies and hands-on experience to support one or more teams in the effective application of the Agile framework. Acting as a facilitator and point of reference for best practices, the Scrum Master aims to optimize team performance and the value delivered. In this role, you will be supported by our Agile Coach.
Your Profile
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Minimum 5 years of experience as a Scrum Master or Agile Coach
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Proven track record of supporting teams on complex or high-stakes projects
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Excellent command of Scrum and associated Agile practices (Kanban, XP, Lean, etc.)
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Demonstrated ability to adapt Agile methods to operational realities
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Scrum Master / Agile certifications (PSM, CSM, or equivalent) strongly preferred
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Experience in multi-team, multi-stakeholder, or transformation environments
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Experience in the insurance sector, particularly Life or Non-Life (P&C) insurance, is a plus
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Experience in integration projects is a plus
Key Responsibilities
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Lead and facilitate all Scrum ceremonies with a high level of expertise
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Support both mature and less mature teams in their adoption journey and continuous improvement
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Support the Product Owner in backlog management, prioritization, and clarification of requirements
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Guide teams and stakeholders through Agile-related change
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Contribute to improving cross-team interactions and collaboration models, facilitating decision-making
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Identify, anticipate, and help remove organizational, human, and technical impediments
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Ensure adherence to Agile principles and practices while pragmatically adapting them to the context
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Act as an advisor to stakeholders and management
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Foster collaboration, accountability, and team self-organization
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Analyze team performance and Agile maturity based on existing metrics
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Actively contribute to spreading Agile culture within the organization
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Collaborate with other Scrum Masters in a Community of Practice to share experiences, coach peers, and support continuous learning
Functional Relations
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Cross-functional teams and high-value projects
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A demanding environment requiring autonomy, maturity, and initiative
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Close and transparent collaboration with team members and stakeholders
Skills & Abilities
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Expertise in facilitating and leading complex workshops
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Strong servant-leader mindset
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Rigorous, structured, proactive, and a team player
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Excellent communication, listening, and coaching skills
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Strong analytical, problem-solving, and decision-making capabilities
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Results-oriented with a focus on continuous improvement and value creation
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Proficiency in French, Dutch, and English
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Familiarity with Microsoft tools such as Azure DevOps is an advantage
