Context
In development of electric mobility activities, we are looking for a Business Analyst to take ownership and control over current process. As part of the evolution of the department, the process are meant to change and the Business Analyst will translate new business needs into requirements. He/she will make sure that the requirements are captured, challenged, analysed and aligned with our overarching goals. He/she will make sure the business is using the process as intended with documentation and support.
The Business Analyst will work as part of the Electric Mobility team and will be responsible for the smooth preparation and implementation of business requests in a digital environment as well as after-care activities towards the business.
Tasks
- Support the EM digital roadmap definition & in-take preparation with our business;
- Define, challenge and prioritize requirements with business during co-creation phase;
- Filter and prioritize demand from business (including trade-offs during in-take phase, balancing costs and benefits) to best meet the objectives of each department.
- Support the business in definition of business cases including benefits and Total Cost of Ownership of the recommended solutions;
- Prepare and deliver a comprehensive & prioritized set of business requirements, eventual business KPIs and business rules;
- Ensure alignment of all stakeholders through a co-creation phase (lead business analysis workshops);
- Contribute, on demand, to the definition of test scenarios;
- Translate business processes into technology requirements;
- Ensure information continuity on business requirements, both functional and non-functional, for the creation of software and application solutions (documentation, knowledge hand-over, etc.)
- Work in close collaboration with the business Enterprise Architect and/or IT Enterprise Architect to deliver solution models and solution architectures in line with business requirements and to deliver business value.
- Support the business in creating operational documentation related to current related process of the ongoing projects.
- Create operational documentation to support the business regarding the new improvements.
Background
- Hold a higher educational background in information technology or equivalent;
- Have at least 3 years of professional experience in an analytical job working on larger IT projects;
- Can demonstrate successful experience in business and/or functional analysis, design and implementation of change projects;
- Can translate complex business requirements into solid functional specifications, based on your full understanding of the business context;
- Possess strong structuring & analytical skills;
- Able to work autonomously;
- “Go-getter” mentality;
- Communicate effectively on all levels of the company;
- Have experience in organizing and leading workshops;
- Easily build constructive relationships and are skilled in bringing the different parties together in a co-creation spirit;
- Knowledge of Dutch or French, and English;
- Experience with Odoo is a big plus;
- Experience in contracting/billing and/or customer journey and/or field service is a plus.
