Referentienr.: HQ00009439
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E-Resourcing - Business Analyst

Ref.: HQ00009439


We are looking for an Analyst profile having a good experience on Business Activity Monitoring for Telecom companies.


You will be integrated in a development team to perform the intake process, analysis and part of testing of our business monitoring of internal processes.

You will be part of our client Scrum team and you will interact with multiple teams in the organisation to elaborate requirements on the business activity to monitor, you will determine the sources of information, elaborate needed data to be captured and identify technical solution to access the data sources with the help of our system architect, you will design the flow to be monitored, identify steps, steps state and attached data. You will determine KPIs to be measured, alarming on KPIs, define dashboard to be elaborated and reporting needs for users.

You will estimates the work to be done and inform Project Manager.

You will work closely with our architect and development team to implement the solution.

You will actively participate to unit and system testing to validate that the development is in line with the requirements.


Expected technical knowledge:

Good analysis skills

Good knowledge of telco standard processes (eTom TM Forum)

Good knowledge of telco standard data model (SID TM Forum)

Good understanding of process monitoring, KPIs, dashboarding, alarming

Some experience on Java Development

Good experience on data mapping from different sources (Data Base, XML messages, SOAP calls, Flat File format)

Experience on XML, XSD, WSDL

Experience on integration techniques SOAP, JMS, REST

Knowledge of BPM suite and BPMN notation

Basic knowledge of Unix

Good understanding of UI development (AngularJS, Web design)

Knowledge on WebMethods products (non mandatory)

Integration Server





Knowledge on Elasticsearch & Kibana


Expected soft skills:

Good level of English (speaking and writing)

Team player

Experience to work with Scrum methodology

Good communication skills

Beschrijving bedrijf

E-Resourcing successfully delivers recruitment services backed by professionals with an average of 15 years industry experience. The company combines traditional 'best in class' recruitment practices with state-of-the-art web and database search skills.

E-Resourcing provides recruitment services:
- For Contract, Permanent and other flexible outsourced resource solutions
- Across IT and Telecoms sectors
- Throughout the UK, and Internationally
- With additional focus on specialist skill areas

With this expertise and experience we deliver innovative solutions and are committed to raising the standards of service to a level higher than clients and applicants are accustomed to.

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