Referentienr.: BBBH12446
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Experis - Deskside Support Engineer

Ref.: BBBH12446



For one of the biggest international IT company we are looking for motivated/passionate Support Engineers. They are known for delivering consultancy services to their clients and partners active in different sectors.



Location: Region Arlon/Aarlen




  • You are responsible for providing on-site desktop support of technical infrastructure, for mainly end users.
  • You are available to advise and assist users in solving problems related to software, Hardware, networks and peripherals using available technology.
  • You are expected to analyze system's needs and troubleshoot potential problems.
  • You are able to provide user support, new hire system set ups and desktop/laptop software evaluations.
  • Maintain responsibility for deployment of updates/roll-outs.
  • You are expected to provide a quick response and maximum uptime of users.
  • You could be asked to develop project installation and escalation plans.
  • You are responsible to train new users according to technical, release and security standards.
  • Additional tasks may be: executing projects (for example life cycle management), maintaining stock and managing the database for Belgium.
  • The main goal is to provide general IT-related information/solutions to users.



  • 1 to 3 years of professional experience in providing technical support.
  • You have a good oral and written communication skillset.



  • Excellent knowledge of Windows Operating Systems.
  • Excellent knowledge of Outlook.
  • Very good knowledge of the Microsoft Office applications.
  • Very good technical knowledge of Hardware.
  • Very good knowledge of VPN solutions and troubleshooting.
  • Good knowledge of Network Essentials.
  • Good knowledge of Windows administration and Active Directory.
  • Additional knowledge of Microsoft Exchange.
  • Understand use of remote access tools such as DameWare, RDP and Web based remote tools.
  • Knowledge of the most used Anti-virus, Malware and Spyware software or removal tools.
  • Provide support for the most used programs such as Adobe, WinZip, etc.
  • Deploy and support of Mobile devices.
  • ITIL minded.
  • Strong communication skills and the ability to learn quickly.
  • Language requirements: English and French (oral and written) + Dutch



  • Total compensation package including a company car, insurances, retirement programs and more.
  • A company that values innovation and contribution, uncompromising integrity, trust, respect,
  • speed, focus, and accountability.
  • You immediately start with a contract of indefinite duration.


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Beschrijving bedrijf

Experis, a Manpower Professional company, is one of the market leaders of Total Staffing Solutions for IT personnel in Europe.

Thanks to our international network and the professionalism of our recruitment specialists we can help you to find the perfect job!

Our clients are part of the most prestigious companies in the financial world, insurances, IT, telecom, consultancy and public services. For the moment we are operational in 17 countries.

Your career is our challenge!

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