Looking for a change? New challenges?
Want to boost your career in a Business Analyst Communication Domain Applications role? Join our Local Managed Staffing team at NRB!
The NRB Group, now a leader in Belgium's ICT sector, offers a wide range of IT services to meet all your IT needs, from Infrastructure & Cloud to Software Development, Consultancy & Managed Staffing.
We are seeking a skilled Business Analyst to evaluate and optimize the use of approximately 25 applications supporting the Communication Domain.
This role requires an analytical mindset and a strategic approach to compare current application usage with enterprise plans, aiming to streamline and enhance operational efficiency.
Key responsibilities
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Analyze existing application landscape (approximately 25 applications) supporting the Communication Domain: Examples of applications : design applications (canva, adobe, etc.), analytics applications (matomo, hotjar, etc.), etc
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Create inventory of available application functionalities; Create inventory of user demographics in business roles & actors
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In collaboration with the business architects relate the applications to the business capabilities & processes in order to understand the business value; assess usage patterns
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Analyze business requirements
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Collaborate with various departments to understand their business needs and translate them to application needs
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Analyze potential TO-BE scenario's
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Identify potential areas for consolidation or optimization
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Develop and present recommendations for optimizing the number of tools used, focusing on cost-effectiveness and efficiency
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Compile comprehensive reports detailing findings, recommendations, and potential impact on operations
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Compare applications in use with enterprise plans to ensure alignment with organizational goals
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Support the Product organization in deploying the chosen scenario
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Work closely with IT and procurement teams to implement changes that enhance application usage
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Monitor application performance post-implementation to ensure continuous improvement
Requirements
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Proven experience as a Business Analyst, preferably in a similar role focusing on application analysis and optimization
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Strong analytical and problem-solving skills
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Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels
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Familiarity with enterprise applications and tools is a plus
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Proficiency in data analysis and reporting tools is a must-have
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Modelling languages: Good knowledge of BPMN is a plus
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Languages:
- Fluent in English
- Good knowledge of German is a big plus
- Very good knowledge of French and/or Dutch
Our offer
- Contractual flexibility, a permanent contract or a freelance assignment
- Flexible working hours with the possibility of teleworking (1 to 3 days a week)
- A team of enthusiastic, professional and talented colleagues in a good mood and atmosphere
- Personalized career coaching to support your development
- A company with a pleasant, dynamic and innovative working atmosphere