Job Opening: Specialist in IT Service Management - Architecture Focus (Freelance)
Location: Schaerbeek (with 2-3 monthly trips to Berlin)
Work Regime: 32 hours/week
Languages: Fluent English required; Dutch and/or French are a strong asset
Start Date: ASAP
About the Project
Join a leading European energy transmission group at the forefront of innovation and digital infrastructure transformation. This exciting assignment is part of a major initiative to standardize and optimize service management processes across a complex, multi-national organization. You'll work alongside dedicated teams and consultants shaping the future of IT infrastructure in the energy sector.
Your Mission
You'll be responsible for leading the Architecture Management stream within a broader transformation program. The goal: create a scalable and efficient service management model by defining and analyzing IT processes, identifying gaps, and building a forward-looking roadmap.
Key Responsibilities
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Conduct maturity assessments and as-is analyses
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Lead workshops to define target maturity levels and ideal processes
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Identify process gaps, inefficiencies, and associated risks
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Design and validate roadmap and action plans for implementation
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Present key findings and recommendations to leadership
Your Profile
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Proven experience in Enterprise and Solution Architecture
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Strong background in IT Service Management and Infrastructure Services
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Skilled in IT process design, assessment, and transformation
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Hands-on experience in organizational development and turnaround projects
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Excellent stakeholder management and presentation skills
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Proactive, analytical, and customer-oriented mindset
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Willing to travel occasionally between Brussels and Berlin
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Critical thinker with a drive for innovation and continuous improvement
Why This Mission?
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Work with a major player driving Europe's energy transition
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Collaborate with a diverse, inclusive, and forward-thinking team
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Be part of a dynamic environment that values well-being, innovation, and impact
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A freelance opportunity to apply and grow your expertise on a high-visibility project
