Nature of the tasks
- Installation and configuration of Hardware and software components in the desktop configuration
- Administration of the local environment, directly related to the PC environment
- Participating in defining and documenting configuration of the PC or Mobile devices environment
- Documenting operational support procedure
- Drafting technical content for knowledge database
- Security administration and monitoring. This task includes Anti-virus protection.
- Software asset management
- Licence management
- Scripting
- GPOs administration
Skills & Requirements
- Very good skills in Office Automation (MS Windows, Mac OS, MS Office, productivity applications)
- Very good knowledge of Active Directory and Group Policies
- Working Knowledge of System Center Configuration Manager (SCCM)
- Knowledge of scripting languages and tools (preferably PowerShell) ?
- Knowledge of tools involved in advanced troubleshooting of Windows 10
- Practical experience with Jamf pro (formerly known as Casper suite)
- ITIL V3 Foundation Certified is a plus
- Minimum of 3 years of relevant professional experience
- Fluent in both English/French both written and oral
- Very good communication skills
