We're currently recruiting a skilled and motivated Support Engineer for a position located in Brussels, in which you would join an IT team and play a key role in maintaining the health and performance of internal systems and user environments.
This position combines elements of system administration, technical troubleshooting, and user support, making it ideal for a well-rounded IT professional who thrives in a dynamic, hands-on environment.
As a Support Engineer, you will be responsible for ensuring the smooth operation of Linux-based infrastructure, Virtualization environments, and network components.
You will work closely with team members across departments to resolve technical issues, implement IT solutions, and maintain a secure and efficient computing environment.
Your ability to diagnose problems, communicate clearly, and deliver timely support will directly contribute to the productivity and success of the organization.
Key responsibilities
- Provide IT support for Hardware, software, and networking issues across the organization
- Perform system administration tasks, including server setup, maintenance, updates, and backups
- Manage and troubleshoot Linux-based systems and services
- Administer Virtualization platforms (e.g., VMware, VirtualBox, KVM)
- Configure and maintain networking devices, including switches, routers, and Firewalls
- Monitor system performance and respond to incidents promptly
- Assist in user onboarding/offboarding, account setup, and access control
- Document technical procedures, incident resolutions, and system configurations
- Collaborate with other IT team members to support infrastructure projects
Requirements
- Minimum 2 years of hands-on experience in a similar IT support or system administration role
- Solid understanding of Linux operating systems (Ubuntu, CentOS, etc.)
- Experience with Virtualization technologies (VMware, KVM, or similar)
- Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Firewalls)
- Proficiency in general PC Hardware/software troubleshooting
- Familiarity with basic scripting (Bash, Python, or PowerShell) is a plus
- Strong problem-solving and communication skills
- Ability to work independently and manage multiple priorities
The offer
- A permanent, full-time employment contract
- A salary & benefits package commensurate with experience
