Mission
You will contribute to the management, optimization, and evolution of the digital workplace environment, with a strong focus on Google Workspace technologies.
The position combines operational support, project work, automation, and stakeholder management.
Key Responsibilities
Workplace Management & Administration
- Configure, administer, and optimize workplace technologies and associated platforms.
- Manage Google Workspace environments and related services.
- Administer Mobile Device Management (MDM) solutions.
Support & Operations
- Provide 2nd and 3rd line support for workplace-related incidents and requests.
- Monitor system performance and proactively identify potential issues.
- Ensure operational stability and service continuity.
Projects & Integrations
- Participate in workplace transformation and deployment projects.
- Collaborate with architects, developers, and infrastructure teams on integration initiatives.
- Contribute to the implementation of new digital workplace solutions.
Security & Compliance
- Work closely with security teams to ensure compliance with internal standards.
- Support patch management and security-related initiatives.
- Contribute to maintaining a secure digital workplace environment.
Technical Requirements
Mandatory:
- Strong experience with Google Workspace administration
- Experience with Mobile Device Management (MDM)
- Experience supporting enterprise workplace environments
- Scripting and automation capabilities
Nice to Have:
- FACM experience
- Telephony systems knowledge
- Retail sector experience
Profile
Experience
- Bachelor's or Master's degree in IT, Computer Science, or equivalent experience
- Minimum 5 years of experience in Workplace Engineering, or a similar role
- Strong experience with Google Workspace administration
Languages
- Professional proficiency in English
- French and/or Dutch is considered a strong asset
Soft Skills
- Strong communication and stakeholder management skills
- Diplomatic and service-oriented mindset
- Structured and organized approach to work
- Calm, mature, and solution-driven personality
- Ability to work effectively across multiple teams and stakeholders
