As a Monitoring Engineer (Dynatrace Specialist), your role will include
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Designing, implementing, and maintaining monitoring setups using Dynatrace.
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Event Management Process: implementation and integration.
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Dashboards: creation and ongoing maintenance.
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Reporting: development and support of business-relevant monitoring reports.
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Alerting: configuration and optimization.
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ITSM tool (e.g., ServiceNow)
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APM 2.0 tool
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Zscaler Zdx
Tool Integrations: setup and maintenance of interfaces between Dynatrace and:
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Synchronization and updates to the CMDB.
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Synthetics testing setup for applications and infrastructure components.
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Automation tasks:
Automating ITSM ticket creation/updates.
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Correlation Rules: defining and maintaining intelligent alert correlations.
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Specialist tasks: Analysis, preparation, and execution of changes and releases within defined scope and planning.
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Build-to-Run quality review:
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Draft and maintain technical documentation and operational runbooks.
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Follow-up on production issues.
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Work in an Agile/Scrum framework.
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Collaborate with cross-functional teams: Infrastructure, development, and ITSM teams.
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Regularly report to the Service Delivery Manager.
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Cooperate closely with colleagues in the monitoring team and the Moc.
Required profile
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Expert knowledge of Dynatrace is essential.
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Experience in complex infrastructure environments.
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Good understanding of ITSM processes: incident, problem, event, and configuration management.
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Strong analytical and troubleshooting skills.
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Team player with excellent written and verbal communication skills
