Are you passionate about IT, hands-on, and someone who never gives up ? This collaborative team is waiting for a Support Engineer to join the squad in Zavetem!
Do you thrive in a collaborative environment where your voice matters and your skills make a real impact ?
We're looking for a pragmatic and driven IT Support Engineer to be the go-to person for onsite and remote support, Hardware setup, troubleshooting, and user assistance — all within a solid and supportive team.
IT support Engineer - what you'll do
- Provide 1st and 2nd line technical support: printers, password resets, VPN, Wi-Fi, etc.
- Troubleshoot proactively — escalate only after you've explored every solution
- Prepare and configure IT Hardware for new employee onboarding
- Install switches, PCs, and provide onsite support in shops across Belgium (approx. once a week)
- Be a crucial link between users and the infrastructure team
IT support Engineer - what you bring
- 1 to 3 years of experience in IT support (1st/2nd line)
- Strong technical skills: Windows, VPN, DNS, Active Directory, Wi-Fi
- Bonus points if you have Telecom experience or have worked with providers like Dstny
- Fluent in French, good command of English (Dutch is a strong asset)
- Most importantly: you're resourceful, humble, curious, and passionate about delivering quality work
IT support Engineer - what's in it for you
- Gross salary that values your expertise
- Company car + unlimited fuel card (Belgium-wide)
- Group and hospital insurance
- Meal vouchers at €8/day
- NET/month expense allowance
- On-call bonus + 12 extra RTT days
- 1 home office day/week with flexible schedule
- A down-to-earth team that values knowledge sharing and teamwork
